Hi,

I have a weird problem where I am getting the below error on clicking the manage your profile link in the automated admin email when new users sign up.  Any ideas?  Looks to do with the html editor or am I reading it wrong?

Craig Mitchell

DNN version is 7.2.2

[NullReferenceException: Object reference not set to an instance of an object.] DotNetNuke.Services.Social.Messaging.UserPreferencesController.GetUserPreference(UserInfo userinfo) +7 DotNetNuke.Modules.CoreMessaging.Subscriptions.GetViewSettings() +62 DotNetNuke.Modules.CoreMessaging.Subscriptions.GetSettingsAsJson() +63 ASP.desktopmodules_admin_security_edituser_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) +1125 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +268 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.Control.Render(HtmlTextWriter writer) +10 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 Telerik.Web.UI.RadAjaxPanel.RenderChildren(HtmlTextWriter writer) +157 Telerik.Web.UI.RadAjaxPanel.RenderContents(HtmlTextWriter writer) +28 System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) +32 Telerik.Web.UI.RadAjaxPanel.Render(HtmlTextWriter writer) +33 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 Telerik.Web.UI.ControlRenderer.Render(HtmlTextWriter writer) +118 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.Control.Render(HtmlTextWriter writer) +10 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.UpdatePanel.RenderChildren(HtmlTextWriter writer) +248 System.Web.UI.UpdatePanel.Render(HtmlTextWriter writer) +37 Telerik.Web.UI.OurUpdatePanel.Render(HtmlTextWriter writer) +200 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 Telerik.Web.UI.PreControlToAjaxify.Render(HtmlTextWriter writer) +114 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 DotNetNuke.UI.Modules.ModuleHost.RenderContents(HtmlTextWriter writer) +457 System.Web.UI.WebControls.WebControl.Render(HtmlTextWriter writer) +32 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.Control.Render(HtmlTextWriter writer) +10 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 ASP.portals__default_skins_wz0015_black_innerpage_ascx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) +806 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +268 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.Control.Render(HtmlTextWriter writer) +10 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.Control.Render(HtmlTextWriter writer) +10 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +216 System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32 System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +53 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) +40 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +128 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 DotNetNuke.Framework.PageBase.Render(HtmlTextWriter writer) +87 DotNetNuke.Framework.DefaultPage.Render(HtmlTextWriter writer) +183 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 Telerik.Web.UI.RadAjaxControl.RenderPageInAjaxMode(HtmlTextWriter writer, Control page) +791 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +268 System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +8 DotNetNuke.Framework.PageBase.Render(HtmlTextWriter writer) +87 DotNetNuke.Framework.DefaultPage.Render(HtmlTextWriter writer) +183 System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +57 System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +100 System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1386

[PageLoadException: Object reference not set to an instance of an object.] DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc, String URL) +454 DotNetNuke.Framework.PageBase.OnError(EventArgs e) +445 System.Web.UI.Page.HandleError(Exception e) +79 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +6695 System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +245 System.Web.UI.Page.ProcessRequest() +72 System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) +21 System.Web.UI.Page.ProcessRequest(HttpContext context) +58 ASP.default_aspx.ProcessRequest(HttpContext context) +4 System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +341 System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +69