Hello,

Looking for some help here. I'm on DNN 9.2.2. My SMTP servers setting have been configured correctly. The test emails work and I receive them. I'm using email as username. When my users click to reset password and input their email address they get the notification that they will get an email to reset. There are no error messages in the admin logs. The user never gets an email. Have checked in spam as well as inbox. Web config settings are here ( <add name="AspNetSqlMembershipProvider" type="System.Web.Security.SqlMembershipProvider" connectionStringName="SiteSqlServer" enablePasswordRetrieval="false" enablePasswordReset="true" requiresQuestionAndAnswer="false" minRequiredPasswordLength="7" minRequiredNonalphanumericCharacters="0" requiresUniqueEmail="true" passwordFormat="Hashed" applicationName="DotNetNuke" description="Stores and retrieves membership data from the local Microsoft SQL Server database" />)

Has anyone else experienced this or can anyone help me to fix this?

The same thing happens when users use the message center. Even though I've configured the message center in the settings to send email the users don't get any email notification saying they have a message.

Please help!

Thank you in advance for any assistance anyone can provide.