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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...dashboard errordashboard error
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8/8/2011 11:11 AM
 
steve brown


Joined: 5/4/2010
Posts: 42
hi all. i'm running dnn 6 with sql server 2005 on a separate server.

When I try to launch the dashboard from the Host menu i get this error:
A critical error has occurred. Property accessor 'ShortFileName' on object 'DotNetNuke.Modules.Dashboard.Components.Database.DbFileInfo' threw the following exception:'StartIndex cannot be less than zero. Parameter name: startIndex'

I looked around the forum a bit and it seems there is some sort of permission issue here. I am unclear what I need to change to fix the problem though.

I have tried giving the SQL Server account full permission to the DNN database to no avail. Since my database is on a different server, do I need to create a network user account and give it some kind of permissions?

Thanks in advance for any help
 
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8/8/2011 2:57 PM
 
steve brown


Joined: 5/4/2010
Posts: 42
Possibly simpler question: is there a way to just uninstall and reinstall the dashboard module? I think I may have already messed it up trying to fix it, anyway.
 
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