Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

About

News Press Releases News Coverage Press KitCareersContact DNN

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Login failed but register new user works after site migrationLogin failed but register new user works after site migration
Previous
 
Next
New Post
9/19/2010 7:27 PM
 
joe


Joined: 9/3/2010
Posts: 4
Hello,

I have an existing DotNetNuke site (version 4.09). I have successfully restored to a VM (Windows server 2008 and SQL 2k5) and tested OK.

When I migrate db and site to DiscountASP (still use SQL 2k5 and alternative URL), however, all menus (admin and other customized) are gone and all modules of home page are gone, showing DNN Portal Root.

The register/login links are still there. When I try to log on as existing user, I got error message saying "Login Failed, remember that Passwords are case sensitive". The strange thing is that I CAN register as a new user and the new account CAN be logged on successfully.

I am guessing the database should work in someway since the site allows new user to register.

I did a new install of DNN 5.5 to another subdirectory and it seems working fine.

Can anyone give me some clue for this please? My knowledge of using DiscountASP (control panel) is limited so maybe something could be easily fixed.

Thanks,

Joe
 
New Post
9/20/2010 5:44 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
please make sure, the machinekey has not been modified in web.config file.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
9/20/2010 10:46 AM
 
joe


Joined: 9/3/2010
Posts: 4
Thanks for reminding this Sebastian, but I am pretty sure Ithe site uese the original machine key. I have checked twice for those entries.

Since I can register new users, I guess the db connection works fine and the problem is at the site. I noticed all customized menus are invisible, not even the logo. I suspect if anything to do permission or domain name (currently I use alternative URL)...

Joe
 
New Post
9/20/2010 10:52 AM
 
Matthias Schlomann


Joined: 8/10/2003
Posts: 3594
The URL must be setup on the DNN Portal Aliases, there is a table on the database.  Basicly the symtome I read let me think there is any wrong with the maschine key, about if new registered users can login but old exists users are not, this happens with the password encryption that is related with the maschine key.
Regards
Matthias
DNN MVP
www.aarsys.de
Metro7 Skin
ShoutCastStats Module for DNN
 
New Post
9/20/2010 11:19 AM
 
joe


Joined: 9/3/2010
Posts: 4
I totally agree with you Matthias that machine key maybe the cause for the failure of old user login. I will go back and check them again.

But how to explain the fact of missing customized logo and menu items? I can post some screen shots (not sure if secure to post my alternative URL) if I know how to upload file to this forum.;)

And this is the current site that should look like:
http://www.dotnetcalgary.com/
 
 Page 1 of 2
12Next 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Login failed but register new user works after site migrationLogin failed but register new user works after site migration


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out