Products

Solutions

Resources

Partners

Community

About

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Registration email not sendingRegistration email not sending
Previous
 
Next
New Post
9/15/2008 5:04 PM
 

Hi, I am running DNN 4.5.3. I am unable to  sending a confirmation email (and forgot password) when a user registers on the site. I am on a hosted environment and the hosting provider provides SMTP capabilies on the web server. What is really interesting is that I am able to get some email sent out through DNN but not all. I configured the Host Settings and I can execute the "test" and I get a response email in the host account and I gett a message display that the email was successful.  Out of the event viewer in DNN I get the following:  (Any insights would be great)  -- thanks gc

AssemblyVersion: 04.05.03
PortalID: 0
PortalName: DNNSite
UserID: -1
UserName:
ActiveTabID: 36
ActiveTabName: Home
RawURL: /Home/tabid/36/ctl/Register/Default.aspx?returnurl=%2fdefault.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://olive-branch.org/Home/tabid/36/ctl/Register/Default.aspx?returnurl=%2fdefault.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.1; .NET CLR 2.0.50727; MS-RTC LM 8)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: f3ad064e-f654-41d7-89ef-a9289ac5908c
InnerException: Transaction failed. The server response was: 5.7.1 <techzone@sbcglobal.net>: Relay access denied
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.RecipientCommand.CheckResponse
StackTrace:
Message: System.Net.Mail.SmtpException: Transaction failed. The server response was: 5.7.1 <techzone@sbcglobal.net>: Relay access denied at System.Net.Mail.RecipientCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, MailPriority Priority, String Subject, Mailformat Bodyformat, Encoding BodyEncoding, String Body, String Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)
Source:
Server Name: H7854-55

 
New Post
9/15/2008 9:37 PM
 

OMG I am not alone!!! I am having the same exact problem! I can send newsletters and test emails fine however i can not get a single registered user email out to a new user. I am flippin losing my mind here.

 

Dru

 
New Post
9/16/2008 6:39 AM
 


Alex Shirley


 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Registration email not sendingRegistration email not sending


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out