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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...no accounts can log in, how to fix this??no accounts can log in, how to fix this??
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9/15/2008 12:07 PM
 
Tom Lyczko

Joined: 12/20/2006
Posts: 157

After updating our test site to 4.9 from 4.8.4, with no obvious errors displayed, none of the accounts can log in.

How do I fix this??

Thank you, Tom
 
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9/15/2008 12:15 PM
 
Joseph Craig


Joseph Craig's Avatar

Joseph Craig's Avatar

Joined: 7/24/2006
Posts: 1441

If the site is working and your only problem is that you can't login, I'd guess that you've got the wrong machine_key in your web.config file.

How did you do the upgrade?  If you used the UPGRADE distribution, this should have been done.  Hopefully, you've got a backup copy of web.config, so you can copy that key manually.



Joe Craig
Patapsco Research Group, Ellicott City, MD
DotNetNuke Development and Services (http://patapscorg.com)
 
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9/15/2008 12:16 PM
Accepted Answer 
Chris Smith


www.nddllc.com
Joined: 1/25/2003
Posts: 681

A good place to start would be to make sure that the machineKeys [validationKey/decryptionKey] in your current web.config match your backed up (you did back it up...right?) web.config.

I'd be about 99% sure that's the issue.

HTH
 
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9/15/2008 12:25 PM
 
Tom Lyczko

Joined: 12/20/2006
Posts: 157

Yes, thank you, I didn't have the right machineKey in the web.config.

I did have a backup and I put it in and the site now works properly with logins etc.

Both answers were correct but I could only accept one. :(

Thank you, Tom
 
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