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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreCritical Issues IdentifiedCritical Issues Identified
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2/2/2008 9:25 PM
 

Team, we have identified some MAJOR CRITICAL ISSUES (*BUGS) IN STORE 02.01.00 module as we moved it to our production site (www.umaisa.com).

Here is the link documenting all of them:

http://support.dotnetnuke.com/issue/ViewIssue.aspx?ID=7029&PROJID=23

If anyone is facing any of the same issues (*bugs), please feel welcome to document your experince at the above link, and in case you need to resolve them for your implementation and need help on how to do it, please also feel welcome to email us at support@umaisa.com and we will be more than happy to share our workarounds with you.

This post was created with view of improving the store module and assisting all those who need assistance. "No fingure pointing business".

Cheers,

Sincerely,
Sid Chaudhari,
www.umaisa.com
support@umaisa.com


www.dotnetnuke.umaisa.com dnnsupport@dotnetnuke.umaisa.com - free DNN support - www.dotnetnuke.umaisa.com/dnnsupport
 
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2/3/2008 7:26 PM
 

Some serious problems highlighted there, I'm trying to configure a store at the moment, I have experienced the "double email/reset to default" problem and came here to see if it was just me being stupid!  I hope that this is addressed in an upcoming release.

 
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2/3/2008 10:40 PM
 

Hi Andrew,

I do not believe that the pointed problems are so serious. The only real one is about the address and I work on.

In fact, if you read the preceding messages of Sid, you will see that it was rather a nice guy. But, it has to start to use my private email like a personal support. Because I'm tell to him that I could not offer a personal support and that he have to write its questions in the forum, suddenly he became very negative. Strange no?

Gilles


We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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2/4/2008 12:03 PM
 

Gilles, it not about being negative or positive. I guess you took it too personal. If you notice I have always mentioned in my posts that the idea behind is to "Make the Product More Efficient". Infact you should look at our feedback to your module as "Free Production Environment Testing". I don't understand why you are taking it otherwise??

I have to strongly disagree with you. The issues listed are DEFINITELY SERIOUS. Put your module to production environment and then see what your customers say to the behaviour of your site. You have to understand that loosing one customer also makes the business loose its good word, referals and receive negative feedback. I don't know about others, but my site is going live with 3000+ products and you should rather use us as a your live case study to improve your module and not look at it negatively otherwise. I think I should have been rather thanked for taking time to make a note of all the issues, workarounds and publish it for you, and entire community. I don't understand why I am being commented as negative? what for? to publish the facts noted after 1.5 months of rigourous testing??? WOW

On the other note, I already have a post awaiting your reply since almost a month now and I have not been able to figure it out and you did not respond my post and none others, that was the reason I reached out to you personally. You left me with no option for "Menu Font", but to go ahead to production with ugly fonts. Check out on my prod environment www.umaisa.com and go under Category "SPECIALS" and you will see ugly "Sub Menu Fonts" and "Fonts Size" - they are still going haywire and I would appreciate if you take some time to educate us on how and where we can go and change the settings.

I hope I made myself very clear, I am here to share the knowledge and help the community, if you feel pointing bugs in your module is bad - I am sorry I can't help you - I will still keep publishing my observations, whether good or bad.

Cheers,
Sid.


www.dotnetnuke.umaisa.com dnnsupport@dotnetnuke.umaisa.com - free DNN support - www.dotnetnuke.umaisa.com/dnnsupport
 
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2/6/2008 3:05 AM
 
The store module is supported via the dnn forums. No personal support should be expected. I do understand that you may consider the items very serious, but if your portal is production, with lots of customers and items for sale, maybe you should consider a module that comes with support via the company (but you will pay for this). Those modules are on snowcovered.com. I think you could even hire a dnn module developer to implement the store changes you need in the store module. You could then “give back” that modified code to Gilles for him to implement back into the dnn store module, I’m sure he would appreciate the help and the others supporting his efforts. You could even volunteer to be on the development team and support the store module code, but this would mean you have to donate your time and answer personal email, and try to make everyone happy like Gilles seems to do (thanks J). I’m not knocking anyone here, but the store module is what it is.. it’s free and supported by the dnn community. If you need prompt support, or custom support for your needs, you may want to pay for that, hire a personal developer.
 
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