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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreOrders not persevered during upgrade to 02.01.00?Orders not persevered during upgrade to 02.01.00?
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11/17/2007 11:45 AM
 
reefland

Joined: 5/4/2007
Posts: 13

I only had a few test orders prior to upgrading to 02.01.00.  However after upgrading I have no orders that I can find for any of the test customers  Is this expected behavior from the upgrade?
 
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11/18/2007 8:17 AM
 
Gilles Le Pigocher


Joined: 10/11/2003
Posts: 1966

Do you have uninstall previous version before upgrade? Normaly, you should retreive your orders.

We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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11/18/2007 12:12 PM
 
reefland

Joined: 5/4/2007
Posts: 13

No.  I did not uninstall first.  I simply installed new version over the previous version.  All the products, categories and store settings were fine after the upgrade it seems only the orders were lost. 
 
New Post
11/18/2007 8:42 PM
 
Gilles Le Pigocher


Joined: 10/11/2003
Posts: 1966

There is no reason for the products and categories was upgraded and not the order. Your database can be reached from outside? If you send me an sql server account iformation, I can try to find the problem. DO NOT POST confidential information in the forum.

We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
New Post
11/20/2007 1:16 AM
 
reefland

Joined: 5/4/2007
Posts: 13

When searching by customer if found nothing.

When searching by order status it found nothing (I tried all of them).

However I found that if I searched by order number it found them.  I started at 1 and worked my way to the end.  Setting each order as dispatched or cancelled.  In doing this I could find the orders. The dates, Products, QTY, totals etc were all fine for each order.  However none of them had any shipping information they show:

Billing Address Shipping Address  
Bill to address not available. Ship to address not available.

After each order had been inspected and assigned a status I was then able to search by customer name and order status.

New orders placed in 02.01.00 include shipping information.

 
 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreOrders not persevered during upgrade to 02.01.00?Orders not persevered during upgrade to 02.01.00?


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