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New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Forum vs. Community ExchangeForum vs. Community Exchange
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12/18/2012 10:03 AM
 
Judy Vedder


arukor.com
Joined: 2/14/2008
Posts: 142

I have long wondered where the best place was to post a question/issue to get an answer and to alert DNN corporate to concerns and problems within DNN.  

In DNN 7 the Getting Started page has a link on the right that says "Find an Answer" and that link goes to http://www.dotnetnuke.com/Community/Community-Exchange.aspx  [the community exchange].  

This seems like we are being directed to the community exchange and not the forum.  What is the purpose of the forum? What is the purpose of the community exchange?  Why is there not one place where everyone can go to see a full list of the issues and answers from DNN corporate as well as the very experienced real-word users.  

Judy
 
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12/18/2012 11:45 AM
 
Chris Hammond


Chris Hammond's Avatar

Chris Hammond's Avatar

Chris Hammond's Avatar

www.christoc.com
Joined: 1/14/2003
Posts: 7319
The forum provides a location for more discussion, where the Community Exchange is designed to allow people to easily ask questions and get answers, with the idea being that the next time someone goes to ask the same question they get provided with the previous question and answer, negating the duplication that you can find in forums.

That's my take on it at least.
Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
 
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12/18/2012 4:01 PM
 
Costas Zividis


Joined: 10/29/2010
Posts: 546
Judy Vedder wrote:

I have long wondered where the best place was to post a question/issue to get an answer and to alert DNN corporate to concerns and problems within DNN.  

In DNN 7 the Getting Started page has a link on the right that says "Find an Answer" and that link goes to http://www.dotnetnuke.com/Community/Community-Exchange.aspx  [the community exchange].  

This seems like we are being directed to the community exchange and not the forum.  What is the purpose of the forum? What is the purpose of the community exchange?  Why is there not one place where everyone can go to see a full list of the issues and answers from DNN corporate as well as the very experienced real-word users.  

Judy

 It is sad that DNN Corp is somehow downplaying the Forums module(s) in favor of the Q&A.

Not sure why this happens since in genral the Forums are VASTLY superior for that kind of support. And in any case it is not good to have a "split" support system.

Discover Venice
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Forum vs. Community ExchangeForum vs. Community Exchange


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