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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Portal Alias IssuePortal Alias Issue
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12/22/2008 6:33 AM
 
Solyad

Joined: 7/13/2007
Posts: 19

Hi 

I have a site hosted with one company and the domains are registered with another.
 
Our company developed a new site and hosted it with a shared hosting company and it operated under a temporary domain name (there was already a different live site which we were replacing).
 
Therefore the portal alias was “tempdomain/home/tabid/36/Default.aspx” (for example)
 
Today however we went live. The 3rd party company changed the CNAMEs of the real domain to point at the new site.
 
I was instructed by my hosting company to add the domain to the site as a domain alias with the “Create DNS Zone” checkbox unchecked (hosting management is H-SPHERE)
 
All well and good, typing in “www.domainname.ie” now reaches the new site. However it redirects from “www.domainname.ie” to “tempdomain/home/tabid/36/Default.aspx”
Obviously we don’t want a temporary working domain name to be visible to the users.
 
 
Now I have tried adding “www.domainname.ie” as the PortalAlias but it doesn’t work this way – the pages just seem to go into an infinite loading loop.
(I have also tried "domainname.ie" and "domainname.ie/home/tabid/36/Default.aspx")
 
The only portal alias that seems to work is the temporary domain name
 
Anyone have any ideas?
 
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12/22/2008 1:21 PM
 
Mitchel Sellers


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www.mitchelsellers.com
Joined: 1/24/2007
Posts: 7846

The alias should simply be www.domainname.ie

If you are adding values to the PortalAlias table directly via SQL you must also re-start the application for the changes to take effect.  Simply re-uploading your web.config will trigger the restart.

-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

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12/22/2008 8:00 PM
 
Dan Stauffer

Joined: 3/19/2008
Posts: 30

Mitch,

Maybe you can give me some advice on 3essentials.  I have a DNN development site that I have installed at the root.  I have not yet pointed the nameservers to the new site - I have modified my local host file to develop the site.  I need for others to view the site without modifing thier host files.

I registered a new domain name and added it as an alias in Plesk and added it as an alias in DNN.  I cannot seem to get the site to get past Plesk - I get the Plesk admin instead of the DNN site that I am attempting to hit.

Any suggestions?

Dan Stauffer
 
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12/22/2008 9:42 PM
 
Dan Stauffer

Joined: 3/19/2008
Posts: 30

I found the solution - with the help of 3Essentials tech support.  They do a great job!!!

I set up the alias in Plesk but did not activate for the DNS for the web in the alias DNS settings.  As soon as this was done it worked like a charm.
 
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12/23/2008 3:16 AM
 
Solyad

Joined: 7/13/2007
Posts: 19

Hi Mitch

I was in one of those frames of mind as one does in this job where I thought - that'll never work - just figured it was too simple

But it did!

Perfect, temp domain hidden, happy developer!

Regards

John
 
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