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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ..."An error has occurred. An error has occurred.""An error has occurred. An error has occurred."
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2/28/2014 6:29 PM
 
Hello everyone! I've encountered an issue with one of my clients live sites that I have not seen before. 

When you go to the developmental URL (clientname.find8dev2.com), the website loads fine, but when you go to the live URL www.actualdomain.com you get an error message that says "

DotNetNuke Error


An error has occurred. An error has occurred."

I have attached a screenshot for you all here

 

 

I also have found the error in the event viewer- 

 

AssemblyVersion: 6.1.5

PortalID: 3

PortalName: client name

UserID: -1

UserName:

ActiveTabID: 198

ActiveTabName: Home

RawURL: /Default.aspx?tabid=198&error=An%20unexpected%20error%20has%20occurred&content=0

AbsoluteURL: /Default.aspx

AbsoluteURLReferrer:

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

ExceptionGUID: cac75556-e08c-4dfd-b8f1-4e18fb148175

InnerException: The requested name is valid, but no data of the requested type was found

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: System.Net.Dns.GetAddrInfo

StackTrace:

Message: DotNetNuke.Services.Exceptions.PageLoadException: The requested name is valid, but no data of the requested type was found ---> System.Net.Sockets.SocketException: The requested name is valid, but no data of the requested type was found at System.Net.Dns.GetAddrInfo(String name) at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6) at System.Net.Dns.GetHostAddresses(String hostNameOrAddress) at ClientDependency.Core.UriExtensions.IsLocalUri(Uri uri, HttpContextBase http) at ClientDependency.Core.FileRegistration.Providers.BaseFileRegistrationProvider.WriteStaggeredDependencies(IEnumerable`1 dependencies, HttpContextBase http, StringBuilder builder, Func`4 renderCompositeFiles, Func`3 renderSingle) at ClientDependency.Core.FileRegistration.Providers.WebFormsFileRegistrationProvider.RegisterDependencies(Control dependantControl, List`1 allDependencies, HashSet`1 paths, HttpContextBase http) at ClientDependency.Core.Controls.ClientDependencyLoader.<RenderDependencies>b__1(ProviderDependencyList x) at System.Collections.Generic.List`1.ForEach(Action`1 action) at ClientDependency.Core.Controls.ClientDependencyLoader.RenderDependencies() at ClientDependency.Core.Controls.ClientDependencyLoader.OnPreRender(EventArgs e) at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

Source

Any assistance would be greatly appreciated!
 
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3/1/2014 5:33 PM
 
that's an error in the client resource framework (CRF) that was fixed quite some time ago (early 7.x AFAIR), so an upgrade will fix it. The reason for the issue is that CRF does a quick DNS checkup to see if a file (such as js or css) is on a remote site or actually on the current site -this error can happen if the webserver cannot contact a DNS server, which is a very rare setup - I would suspect your hosting provider has made a change and accidentally stopped DNS working for your site, so I recommend you raise it with them to get this resolved (or upgrade to a more recent release where this check had code added to handle the case of no DNS server)

Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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