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HomeHomeDNN Open Source...DNN Open Source...Provider and Extension ForumsProvider and Extension ForumsFCKeditorFCKeditorFck Editor losing changesFck Editor losing changes
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2/24/2009 2:51 PM
 
Juliedc

Joined: 1/29/2008
Posts: 26

Hello, My client is having a lot of trouble using the Fck Editor and I need to know what questions I should ask in order to help figure out what is causing the problem. They make changes and hit Update and all text disappears, the modules is simply left empty without any errors.. Is there a certain browser that seems to work better with DNN/Fck? Are their any other settings that the browser might need in order to work with this configuration? I can't replicate the issue on my system.

 

It is ironic since this is the only reason they paid a quite substantial  premium for a CMS - so they would be able to make text changes  The DNN version is 04.08.04.
 
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2/28/2009 7:05 AM
 
Birger Lie

www.expert.no
Joined: 1/17/2006
Posts: 1

 Hi I have precicely the same problem, sometimes updating text work, but most times it does not.

 

If i find out why i will post it ... If anyone else has the same issue and knows a fix for it, please post it:)
 
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4/3/2009 7:14 PM
 
Chris Csanyi


Joined: 6/14/2007
Posts: 106

Same here.  Jumping on board to see if we can figure out the reason.  I see no errors in the logs.  Trying to reproduce but nothing.  Does DNN do any HTML clean up during the update?  Could the user create bad HTML and it all get cleared on the update?
 
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4/4/2009 4:37 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

I suggest, you all ungrade to latest version DNN 4.9.2.

Next, please check performance settings in Host Settings, make sure, you don't use Whitespace filter with another compression option.

Do you use a caching component on the server or a proxy server?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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4/6/2009 11:53 AM
 
Chris Csanyi


Joined: 6/14/2007
Posts: 106

We are using 4.9.2 but keep the old FCKEditor because had a few issues with the new version.  Right now using Gzip Compression and don't have Use Whitespace Filter:checked.  Any other options?  Thanks Chris
 
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