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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsEventsEventsNotification problem with 3.3.7Notification problem with 3.3.7
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3/27/2008 3:00 PM
 

I'm trying to setup notifications, and I haven't been successful so far.  Here's what I know....

Test smtp settings under host, work, and i'm getting new user signups (DNN 5.4.1).

Users are getting notifications from the event module, when their enrollment is approved.

Users are not getting notifications though...

Can anyone point me in a direction as to where to look next?  This seems to be a setup issue on my side, not a bug.

 

Thanks,

Brian

 
New Post
3/28/2008 4:46 AM
 

Brian,

I've never used notifications (I currently use a much older version of the events module), so I can't speak from experience. But having joined the newly formed events project team, I'll try and give some info on what I would look for. Have you:-

  • Checked that schedule item 'DotNetNuke.Modules.Events.EventNotification, DotNetNuke.Modules.Events' is enable in the Host/Schedule? By default it runs every hour.
  • Under the Event Settings/Notification Settings - Have you 'Allow Event Notifications' and if neccesary 'Notify Anonymous'?
  • On the event - Ticked the 'Send Reminder' box?

Cheers
Roger


DNN MVP
Events - Get the latest version - Upgrade now!!
Feedback 6.4.2 - Now available - Give it a go!
Find us on Codeplex - DNN Events, DNN Feedback
Requirements/Bugs - Please submit them on Codeplex
 
New Post
3/28/2008 8:26 AM
 

Brian,

Went through and tested this in 3.3.8 (sorry I don't have 3.3.7 in test) and notifications worked fine for me.

Cheers
Roger


DNN MVP
Events - Get the latest version - Upgrade now!!
Feedback 6.4.2 - Now available - Give it a go!
Find us on Codeplex - DNN Events, DNN Feedback
Requirements/Bugs - Please submit them on Codeplex
 
New Post
3/28/2008 12:02 PM
 

I am planning on upgrading this weekend, it just sniffs like this is a configuration or data issue, and not a bug.  I would have assumed someone would have reported a bug by now.  That's why I'm leaning towards a me thing and not software, but who knows.

Schedule has:

DotNetNuke.Modules.Events.EventNotification, DotNetNuke.Modules.Events: Enabled
Freq: Every 1 Second   Retry: Every 1 Second (both are for testing only 30 min will be production)

Calender Module Settings
Allow Event Notifications: checked.

Event Setting:
Email From: my account, valid email
Send Reminder: Checked, 8 hours before. Current time of adding notification by user was 6:30h before.


If one subscribers email is bad for notices, will that kill all notifications?

Scheduler History shows and unhandled exception:

DotNetNuke.Modules.Events.EventNotification, DotNetNuke.Modules.Events
 
Event Notification failed.System.FormatException: The specified string is not in the form 
required for an e-mail address. at System.Net.Mime.MailBnfHelper.ReadMailAddress(String data, Int32& offset,
 String& displayName) at System.Net.Mail.MailAddress.ParseValue(String address) at 
System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding) at 
System.Net.Mail.Message..ctor(String from, String to) at System.Net.Mail.MailMessage..ctor(String from, String
 to) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, 
MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String
 Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, 
Boolean SMTPEnableSSL) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, 
String Cc, String Bcc, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding,
 String Body, String Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String 
SMTPPassword) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Bcc, String
 Subject, String Body, String Attachment, String BodyType, String SMTPServer, String SMTPAuthentication, 
String SMTPUsername, String SMTPPassword) at DotNetNuke.Modules.Events.EventNotification.SendEventNotifications
() at DotNetNuke.Modules.Events.EventNotification.DoWork()

 

 

 
New Post
3/28/2008 12:25 PM
 

Possibly one bad email address could kill it. I'd have to test to see. Are you sure the send from address is valid in the Event itself? Do you get the error everytime the schedule runs?

Also the process takes several seconds to run, so I wouldn't try and make it run every second.


DNN MVP
Events - Get the latest version - Upgrade now!!
Feedback 6.4.2 - Now available - Give it a go!
Find us on Codeplex - DNN Events, DNN Feedback
Requirements/Bugs - Please submit them on Codeplex
 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsEventsEventsNotification problem with 3.3.7Notification problem with 3.3.7


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