Get Chatting with DNN's Prime Program

Did you know that live chat is the best way to provide live customer service support? With DNN's Prime program, you can easily add our live chat to your Evoq website, help center, iOS or Android mobile apps to effortlessly support customers, engage visitors, and convert prospects into leads in real-time.

Try Live Chat

Live chat that's fast, effortless, and personal

Our live chat software, powered by Kayako, is exactly what you need to give your customers the personalized help desk service and experience they deserve. It's quick and easy to customize and integrate our live chat software into your Evoq website, iOS, and Android apps.

What your customers see

What your team sees

Get personal

Understand who your customer is and what they've done and seen so far - and proactively offer support to visitors who need it

Support and sell

Put help just a click away. Sell more and give better support to customers when they need it

A human touch

Your customer needs a quick answer. Provide tailored, real-time service and get your customer back on track

Complimentary for EVOQ CUSTOMERS

Our live chat software, powered by Kayako, is complimentary for Evoq customers as part of DNN Prime.

Get Chatting

Easily customize our live chat software to fit your website or app design

Need your chat messenger to fit the look and feel of your website or apps?
Our live chat software lets you choose your color scheme and welcome message.

Hello!

Welcome to Kayako. Let's chat â€” start a new conversation below.

Simon, Sienna and Tobias are online

MESSENGER TITLE

WELCOME MESSAGE

CHOOSE A BACKGROUND

Gradient

Color

SET A PRIMARY COLOR

Want this on your website? Get Chatting

work as a team when responding to customer conversations

Work as a team on customer conversations

Juggle multiple conversations at once. See who is online, who is typing and who's replied - all in real-time

assign conversations automatically and transfer between team members

Own a conversation and take the glory

Automatically assign conversations, transfer between teams and see who else is working on a conversation

automate support with canned responses and macros

Personalize your productivity

Use canned responses and macros to automate without losing that personal touch

work with experts from across your organization to help solve customer issues

Collaborate effortlessly

Bring in experts from across your business to share context and knowledge with private notes

46%

of customers prefer live chat over any other channel

45%

aren't confident they'll get the support they need in a reasonable amount of time

Live chat, but better

Live chat shouldn't be like a typical call center experience. With Kayako's live chat software there's no waiting to be connected to an 'operator', receiving robotic responses, or having to start all over again if you step away.

Ready to chat?

As a DNN Evoq customer, you're automatically eligible* to add our Live Chat, powered by Kayako to your platform. To learn how you can easily add our live chat to your Evoq website, help center, iOS or Android mobile apps to effortlessly support customers, engage visitors, and convert prospects into leads in real-time, just fill out the form to the right and one of our Customer Success Managers will contact you.

Don't have Evoq or DNN Prime but you are interested? Just email us at
customersuccess@dnnsoftware.com.

*Eligible customers must be on an active DNN Evoq subscription or support plan. Minimum annual charges may apply and determine eligibility. Technical support at the Standard level is included and may be upgraded for a fee to the Gold or Platinum level. Installation support is not included but Platinum support consulting hours may be used to cover installation. This offer is available as long as you remain a customer under contract and pay maintenance on at least one company in the Prime program. It is not a short term offer or trial.

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