Introduction

As mobile web usage continues to grow, online communities need to be prepared to engage with their potential customers and community members while they are using mobile devices. Potential customers want to ask questions or search discussions from their smartphones.

Community members want to start topics and comment on events from their tablets. Employees need to answer questions and write blog entries from their desktops. On all devices for all users, you need to provide a good user experience or they may never return again.

Mobile Readiness “out of the box”

Read our related press release, "Building and Managing Online Communities for Any Device Made Fast and Simple With Evoq Social."

Evoq Social is now responsive (i.e. mobile-ready) in all areas communities engage with their members. When viewing on smartphones, simplifying what is presented to the end user makes the best use of screen real estate available and that is the approach taken here. Tablets and desktops, which have larger viewports, continue to look and behave as they have previously.

Pictured: Evoq Social's responsive design in action: a question with an accepted answer, as seen from a smartphone.

Evoq Social customers only need to update their custom design to be responsive to enable this in their own sites. We recently launched additional features of our online community solution. Let's cover them:

Drag and Drop Image Upload

We've added a WYSIWYG content authoring experience to additional areas of Evoq Social. This enables drag and drop image uploads that automatically associates images with the content author or from a remote URL. Images are resized at time of display, if necessary, to avoid various sizes breaking site designs.

Pictured: The drag and drop image upload screen in our Answers feature.

Now, when you submit a question in our Answers feature, you have the option of including an image. For example, you might ask a question about the behavior of a particular application and include a screenshot of the observed behavior.

Usability

Areas exposed in previous Evoq Social releases have been revisited, like Answers. Visual updates were made to ensure that it’s easier to identify unanswered questions without clicking through to see more details.

Pictured: The list of answers makes it easier to identify questions with accepted answers.

Additional Areas of Focus

• The commenting experience is more consistent across the site.
• Likes now display more information about who likes a particular piece of content.
• Our Wiki feature is now more consistent with related features in our solution.
• Performance Improvements in data retrieval, storage space consumption and the amount of data sent to the browser on each page request.

Pictured: Likes now show "You," then your friends. When 4 or more likes are available, the ability to see a full list is exposed from the "Others like this" link.

Try Evoq Social

Want to take our online community solution for a test drive? Try Evoq Social in a free, 30-day trial. Have a look at this video first:

Now, sign up for the free trial: http://www.dnnsoftware.com/evoq-social-free-trial

Related Resources

1. Register to view the replay of our recent Evoq Social webinar.
2. Download our Evoq Social data sheet.
3. Launching a new online community? Browse through a SlideShare, "Building the Ultimate Online Community in 10 Steps."