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Too many redirects/Redirect loop on page rename

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  • 9/5/2014
  • 13947 Views
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L P

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L P long time ago

We had a page named "Great News" and we renamed the page to "GREAT News" and now the page is inaccessible. The error given is either "too many redirects" or "this page has a redirect loop". I tried renaming the page back from the Admin > Page Management page, but since I can't access the "Page URL" setting from that screen (which I think is a big design flaw), I can't change the URL back and just changing the name did nothing. I tried clearing the cache, disabling cookies, etc. There is a TON of info on that page, so I can't just recreate it. How can I fix this?

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Top Answer:

cathal connolly

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cathal connolly long time ago

at a guess there is some code that is missing a case-sensitivity check and has allowed you to rename the page to what is basically the same page name, causing the loop. Please log this as an issue to support.dnnsoftware.com so we can look into it and fix it

However, to work around your issue, you can likely just open the TabUrls table and delete the /Great-News entry

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Prathap Ramachandran
Prathap Ramachandran 9 years ago
Hi i am using DNN 06.01.04, i can't find 'TabUrls' table in my database.
Sacha Trauwaen

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Sacha Trauwaen long time ago

First you can have a look in the browser developer tools, network tab and look at the rsponse headers.

Many times, you can find X-redirect-raison, that tell you why the system is redirect the page.

On whitch DNN version do you have the issue ?

Wil Jones

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Wil Jones long time ago

Not sure what version of DNN you are using, but you can access the page url setting from page management. Click the More Settings button at the bottom of the screen when editing a page's settings.

You can then get rid of what is in the Page URL setting and it will regenerate the URL after clicking save.

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L P
L P long time ago
No, the Page URL setting can't be accessed on the Page Management page itself. There is a "More Settings" button at the bottom, but that opens a popup window... but that popup will not work if the page has a problem that prevents it from loading or, as in this case, it is stuck in a redirect loop.

I wish that ALL of the settings available in that popup were available in the accordion sections on the Page Management page.

I ended up manually clearing the entry from the TabUrls table as Cathal suggested.
David Janes
David Janes 7 years ago
Just got bit by this same "feature". Has the ability to inadvertently create an unfixable redirect loop been corrected in later versions? The simple fix in this message would appear to do so. The idea that I have to go to a page with broken settings to fix broken settings is a major Catch-22
Anonymous
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