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Error - From address must match authenticated address

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  • 4/22/2014
  • 4358 Views

Question:

heinbach long time ago

Please help. I just launched a new website last night and I am getting an issue when trying to submit the contact form.. AKA DataSprings Dynamic Form 4.10.4 on DNN 7.02.01

I keep getting this error: 

AssemblyVersion:7.2.1

PortalID:8

PortalName:MyWebsite

UserID:***

UserName:

ActiveTabID:480

ActiveTabName:Contact Us

RawURL:/ContactUs.aspx

AbsoluteURL:/Default.aspx

AbsoluteURLReferrer:http://MyWebsite.com/ContactUs.aspx

UserAgent:Mozilla/5.0

DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID:******

InnerException:Mailbox unavailable. The server response was: From address must match authenticated address

FileName:

FileLineNumber:0

FileColumnNumber:0

Method:System.Net.Mail.MailCommand.CheckResponse

StackTrace:

Message:

System.Net.Mail.SmtpException: Mailbox unavailable. The server response was: From address must match authenticated address
   at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response)
   at System.Net.Mail.MailCommand.Send(SmtpConnection conn, Byte[] command, MailAddress from, Boolean allowUnicode)
   at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception)
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at DotNetNuke.Services.Mail.Mail.SendMailInternal(MailMessage mailMessage, String subject, String body, MailPriority priority, MailFormat bodyFormat, Encoding bodyEncoding, IEnumerable`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL)

Source: MyServer

I went in and changed the security settings of the site administrator to a new user with ***@MyWebsite.com as their email but I am still getting the error. What is going on here? Please help

Scott

Error - From address must match authenticated address

heinbach
heinbach long time ago
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